OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Adding an signer after package is created
Forum topic
OneSpan Sign
Hi, Can we add an signer after the package is created and the document uploaded? We are looking at a use case where there are multiple signers and we want them added as required when they are ready to sign the document. I am looking to do this through REST API. Thanks. Srini.
Digital vs Electronic Signature
Forum topic
OneSpan Sign
Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature.
Text field numeric response only
Forum topic
OneSpan Sign
I have a document that I have applied a layout which includes a text box to enter a dollar amount. Is there a way to only allow a numeric response, no alpha characters?
Load a transaction from the server
Forum topic
OneSpan Sign
In iOS SDK there’s a function to “load a transaction from the server”, the syntax is like: eSignLive.dashboard().startESignCeremonyForTransaction(withGUID: “”) As the packages are created on server side, can we take this way in our app?
Typical causes of this error: error.validation.createProcess.missingData
Forum topic
OneSpan Sign
I am trying to submit a merged document and consistently getting this error.  The document is passing Adobe Acrobat Preflight.  Is there any additional insight into probable causes of this: error.validation.createProcess.missingData?
Unauthorized error
Forum topic
OneSpan Sign
We are using the designer functionality in an iframe inside our application as described in the below reference, Reference : http://docs.esignlive.com/content/c_esignlive_integrator_s_guide/sdk/e_preparing_documents/designer.htm Whenever there is an update to the package, we are creating a Sessio
Stop the file upload notification emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Opt out option is missing on esign ceremony
Forum topic
OneSpan Sign
We are trying to integrate our application to esign live and noticed that opt-out option is not displaying on the esign ceremony.
Masking field input
Forum topic
OneSpan Sign
I have a form which I'm using document extraction to pull in fields from, and some of the pieces need to be entered at the signing ceremony.   Is it possible to mask some of those fields as they are considered PPI?  I'll read them on the backend securely, but don't want them showin
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.