OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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weekly account owner report
Forum topic
OneSpan Sign
Can a customer pay for a customized report?  We want to change the current account owner weekly report to only show "False" AND to display ALL the "false" transaction not just in the past week. If this is possible who can provide me with a cost / timeline to create such a report.
Can i change the sender name in an of email sent by onespan for requesting signature
Forum topic
OneSpan Sign
Hello How can i change this name (Bim kum)  in an of email sent by onespan for requesting signature by using onespan API while sending emails for signing.   Bim kum has added you as a Signer to ".....   Regards Bimal
sender UI adding new signature field
Forum topic
OneSpan Sign
hi,  when I create package via sender UI, when adding a new signature field, the default type is click-to-sign.  Can it be changed so that the default type is to capture autograph?   thanks,
SSO - User Status
Forum topic
OneSpan Sign
When a new user is provisioned, the user status is set to PENDING.  When using SSO, the user status never changes to ENABLED because they do not get the activation email.  How do we get the status to ENABLED so that we have the ability to DISABLE the user, if needed?
GMT in Evidence Summary
Forum topic
OneSpan Sign
Hey guys, How do we change the GMT to borrower's time zone in Evidence Summary?
OneSpan Signing Ceremony change the Browser Page Title so it doesn't say OneSpan
Forum topic
OneSpan Sign
Is there a way to change the browser's page title during the signing session?  Ours still says OneSpan.  We have been successful at making other signing ceremony customizations as part of our integration efforts.
See All transactions
Forum topic
OneSpan Sign
I am trying to list all transactions that have been done but in my GET https://sandbox.esignlive.com/api/packages I only am getting the last transaction. It does not bring all of them. I am wondering if there is any id or role name I need to change for every transaction I post?
Is it possible to test version 11.0.5 in sandbox environment
Forum topic
OneSpan Sign
Hi there, I saw the changes and new features being introduced to SDK version 11.0.5. Is it possible to get this version of SDK and test it in sandbox environment? It seems like I could not find the version 11.0.5 from the developer site.
Updating to new eSignLive
Forum topic
OneSpan Sign
Hi there, Our team is finally ready to update to the newest version of eSignLive. From what I remember, the url changes. Right now we are using the version that is in "apps.e-signlive.com" I think the new version is with the "esignlive.com" domain. Are there any guides on how to make this trans
How to pass values when cloning template
Forum topic
OneSpan Sign
I'm using the POST /packages/{packageId}/clone API call to create package from template. The template has some fields added and I want to fill one of them so the signer will not be able to change it. Is it possible? And if yes, what parameters I need to pass in JSON payload to do so?