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No decline option in the mobile viewer?
Forum topic
OneSpan Sign
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
Openning signing ceremony for in-person signers
Forum topic
OneSpan Sign
Hi, We found that there are two ways to get signing ceremony URL for signers, and they both seem to work, but not sure which one is the right way of doing it or if one approach is preferred over the other and why. Here is a sample code: EslClient eslClient = new EslClient(API_KEY, API_U
Disable Click-to-sign option in designer
Forum topic
OneSpan Sign
Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)?
Report API return fields in different order
Forum topic
OneSpan Sign
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature-guides/completion-report/#rest-api).
Download all files in a package as a pdf
Forum topic
OneSpan Sign
Hi , I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.
how to get email in french locale
Forum topic
OneSpan Sign
Hi, I tried to get email in French locale, but it seems not successful for me. I create package via API, in the package level, locale=fr, in the signer levle, locale =fr as well, but I still don't get email in French.
API to create a package in sender account
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 
HandOver event for multiple in person signing
Forum topic
OneSpan Sign
Guys, I am creating a package with a notary that will have multiple signers. 
Manual Sign on Desired Docs in Package
Forum topic
OneSpan Sign
Hi Team, Can we disable Click to Apply feature to required documents and manually sign on that document in the package. Thanks, Navya.
Hide Package Owner in New Signing Experience
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.