OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Opt out option is missing on esign ceremony
Forum topic
OneSpan Sign
We are trying to integrate our application to esign live and noticed that opt-out option is not displaying on the esign ceremony.
Removing download button from signing process
Forum topic
OneSpan Sign
We need to remove the ability for users to download the signed PDF through the web interface, both via the emailed signature request and the browser based version (using host/access?sessionToken={mytoken}).
Need a prompt/reminder at the time of signing ceremony
Forum topic
OneSpan Sign
Hi, We are implementing eSignature application for our field agents who would solicit electronic signature from their client on their tablet. Business has provided us a requirement that at the time of signing document XYZ, there needs to be a prompt or a reminder for the agent in Section 3 & 4 o
Cannot send package without approvals.
Forum topic
OneSpan Sign
I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the package.
Need to block sending mails to ESign user
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , the ESign process for 2 roles happen within the pega application process flow , We need not send emails to the Esign users to complete the Esign process via email and on to the OneSpan site . Is there any way by which we can block sending emails to users .
download in progress transaction not working
Forum topic
OneSpan Sign
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message.
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
General Questions
Forum topic
OneSpan Sign
Hi, I had 2 general question. Does ESignLive support the following: I understand these scenarios will may not occur in the production environment. I wanted this information to prepare our application test cases. 1. Can a role be added without an approval (signature).
REST API method to List Packages by SENDER
Forum topic
OneSpan Sign
Hi, We have an application which creates SENDERS (unique email) on the fly if they have never sent any ESL package before. We are using REST API to create a "dashboard" for each of those SENDERS we created and they use their email to login. Can you point out the method (URL) to use to filter the l
Can we exclude some of the OSS Java SDK dependencies
Forum topic
OneSpan Sign
We put below in our application pom.xml: