340 results matched your search criteria
Email Reminder : Could not retrieve the transaction summary for transaction uid
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OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
New Signer Experience For Notary
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OneSpan Sign
Guys, I know it's been a while since we've had a discussion about this but I not circling back around to this topic.
download in progress transaction not working
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OneSpan Sign
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message.
Downloading Documents Zip file API not working
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OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
Validation Error: "This document has the "NeedAppearances" flag set"
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OneSpan Sign
Hi, I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" => "error.validation.verifyDocument.hasNeedAppearancesFlag"
Unable to get signer authentication token - Could not determine session user for
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OneSpan Sign
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Add Document to package is too much slow
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OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package
Additional customization for the signing ceremony?
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OneSpan Sign
I have been reviewing the options to customize the look/feel of the signing ceremony here: https://developer.esignlive.com/guides/feature-guides/signing-ceremony-customization/ 1) If you use a command to remove a certain piece, for example the bread crumbs or session, can you reorder the other fu
Download documents
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OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
PHP Form Submit Error
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OneSpan Sign
Good day, I am working on integrating the esignlive for pdf form applications.