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Configuring an SMS Service Provider for in the Platform core.properties

Forum topic

OneSpan Sign

We'd like to configure an internal SMS Provider into our "on premise" eSignLive platform. The Platform Administrators guide suggests that this can be done by simply making the appropriate settings to the core.properties file.

Set Owner on In-Person Documents

Forum topic

OneSpan Sign

I have the code working that sets the "sender" when the package is not in-person. But this code doesn't seem to work with in-person. All the in-person packages shows me (account owner) as the owner even when I set a different user as the sender.

Limit on the Vauting_data documents

Forum topic

OneSpan Sign

Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.

Users and Roles

Forum topic

OneSpan Sign

Hi! We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.

Event Notification for email blocked

Forum topic

OneSpan Sign

It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.

Using both Text Tags and Text Anchors

Forum topic

OneSpan Sign

Are there any known issues with using both methods of extraction in the same document? The following package has been created in the sandbox: zc1pssVwepH2BDjC0-lDlbuNzD8=

Signer URL not working on Mac

Forum topic

OneSpan Sign

We are integrating ESignLive with our ASP MVC site.

(401) Unauthorized

Forum topic

Intelligent Adaptive Authentication

Hi, I am getting following error when I am trying to download Package Document Data.

Sandbox REST API Access

Forum topic

Intelligent Adaptive Authentication

I have created a OneSpan community account but could not get an access to the features of the Sandbox API. How can I get access to it?