2130 results matched your search criteria
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
single step package creation classissue with prod account
Forum topic
OneSpan Sign
Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn
error.forbidden.noPermission
Forum topic
OneSpan Sign
Hello,
Missing message from decline callback
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification. Event:
Query with getting JWT token, Headers and Body
Forum topic
OneSpan Identity Verification
Hi  
Your authenication token was incorrect for in-person signing ceremony via REST
Forum topic
OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
Post Package default sender information update
Forum topic
OneSpan Sign
Hi,
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Error confirming signature
Forum topic
OneSpan Sign
We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."  
OneSpan Mobile Authenticator 3.0: Get ready for the new re-design
Forum topic
Mobile Security Suite
We think you'll like the new look New design, new icon, new OneSpan Mobile Authenticator 3.0 We’ve b