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Getting the error when we sent same package id after Optout for the Signer
Forum topic
OneSpan Sign
Hi, Currently we are getting the error when we sent the same Package ID where signer Opt Out and reinitiating the Signature. Please confirm whether this will accept the request or not. Thanks, Allanki
eSL Backend Database / Reporting
Forum topic
OneSpan Sign
Hi, I have a question about data retrieval / reporting. Everything I've read thus far within the eSL documentation references the use of the Java/C# SDKs and/or the REST API for data retrieval and reporting.
Postman collection for retrieving documents
Forum topic
OneSpan Sign
Dear Champs, I'm looking for REST API POSTMAN collection for GET https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf Also advise where can we get packageId and documentId?  
disableOptOutOther
Forum topic
OneSpan Sign
Hi What does disableOptOutOther do. Can you send me a link to the REST api docs for this field I have the following link for 10 https://docs.e-signlive.com/10.0/schema/index.html#package Thanks Mario
Active versus flattened documents with eSignLive process
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.
Pre-filled PDF combined with Template
Forum topic
OneSpan Sign
Is it possible to pass a pre-filled PDF into or with the usage of a template? That way we can use the template for signature placement but use our filling services to fill the rest of the data.
PCC with Remote Desktop Apps
Forum topic
OneSpan Sign
We are supporting one of our clients and we are using AnyDesk as a support application. Will using this app affect the functionality of the PCC when the customer is trying to test whether they can sign a document?
Grouping Checkbox
Forum topic
OneSpan Sign
In our document package, there is a questionnaire. There are two checkbox (Yes, No) after each question. I can put a checkbox there, but how can I make it mandatory, saying the user has to select either Yes or No?
Connection timed out: connect; nested exception is java.net.ConnectException
Forum topic
OneSpan Sign
Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
Fetching SignerDoc Url
Forum topic
OneSpan Sign
Is it possible to get all the signers url for signing Doc in the same response during the package creation with document binaries and signers detail using REST API. if yes , Please provide the demo code.