OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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can we able to get the status for document level and signer level
Forum topic
OneSpan Sign
Hi , I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level.   Thanks Naresh S 
Where can I get the Static Vector for the OCA sandbox test token
Forum topic
OneSpan Sign
Where can I get the Static Vector for the OCA sandbox test token?  When I try to use the test token Static Vector from MAS 2 step activation package, it shows error -4073 when I try to scan the activation cronto image.
confirm button
Forum topic
OneSpan Sign
Hi I have enabled the confirm button in my REST API. But the confirm button is still disabled and I am getting confirm dialog. Can you please let me know why this is See the attached screenshot package id is LxfxYYgEbzquYN6GUyvLRZYkA0M=
Partial Document in Email
Forum topic
OneSpan Sign
Dealing with another tricky requirement. For one of the signers, it is requested that the email contain only the signature page (and not any of the additional pages). Is there a good way to specify what pages should be sent out in the follow-up email post-signature?
xtenant name
Forum topic
OneSpan Identity Verification
Hi,   Can you confirm if the xtenant_id in the header of the API should be the the same as the client_id in the JWT token? It seems to be preset as "Ford" in some of the APIs?   Thanks
Completed Signing Message
Forum topic
OneSpan Sign
I would like to show my signer a message that says something to the effect of: “Thank you for signing your application. We will send you a completed copy of the application signed by both you and the vender.” This would be something like an alert upon completed signature.
How to Add Remote Signing with the existing Imperson Signing process Using API
Forum topic
OneSpan Sign
Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same Account.
Multiple EAs using same text
Forum topic
OneSpan Sign
Hello,I am currently involved in a project that consolidates multiple documents into a single, large PDF file.Each original document within this PDF includes the text "CL-SIG," which indicates where a signature box should be placed.
Notify the Notary
Forum topic
OneSpan Sign
Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?
Do I have to delete the standard Acceptance Language?
Forum topic
OneSpan Sign
I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents.