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Is it possible to change Notary Signers?
Forum topic
OneSpan Sign
Guys, I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well?
US PROD - Limit on Number of senders for an account
Forum topic
OneSpan Sign
Hi Is there a limit on the number for senders for 1. a US PROD account . 2. a US Sandbox account Regards Mario
How to Toggle the Review Before Completion option using Java SDK?
Forum topic
OneSpan Sign
Hi Team, I'm aware that there is "autocomplete":false in REST API which is used to enable the "Review Before Completion", I was wondering is there an equivalent way in Java SDK?
Callback Notification Email
Forum topic
OneSpan Sign
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?
Update a document in a package
Forum topic
OneSpan Sign
I see there is a RESTful API to update an existing document in a package. Is there a function call in .Net SDK to achieve the same thing?
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Moving senders across sandboxes
Forum topic
OneSpan Sign
My email address is already set up as a sender with a sandbox that is shared with others. I want to create a separate sandbox where my email is the owner so that I can do some testing without affecting what others are working on. An email address is only to be associated with one sandbox.
How to handle smaller text fields when viewing on a mobile device?
Forum topic
OneSpan Sign
I have a particular document/form that has a few different fields which are of a small size, namely: date, year and state.
Allow Admin to Chose an area on PDF to be signed
Forum topic
OneSpan Sign
Hello, Our Sales Department needs to be able to add contracts without any development interactions. We will have a pre set roles e.x sales, customer. We would like to be able to let sales user be able to upload a pdf and select where each role needs to sign (on our site), the exact sales us