OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Cookie issues on Safari
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OneSpan Sign
Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie.
Handshake Failure
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OneSpan Sign
Hello,   Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:
Notary Handdrawn values question
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OneSpan Sign
Guys, I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended. 1.
Values being overriden when two tabs are open on apps.e-signlive.ca
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OneSpan Sign
Hi Everyone, When you login to OneSpan, https://apps.e-signlive.ca/login, on two tabs using the same web browser, the data on one tab (such as callback url, or secret key) seems to become corrupted or changed by the other tab.
How do I enable Parallel Signing in my rest api
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OneSpan Sign
Hi, 
Integration Question/Issues
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OneSpan Sign
Issues for us and/or esignlive support, ICF Express v38beta 1. I did not see or could not find any KBA signer authentication options in esignlive sandbox widget? 2.
Triggering email while creation of package
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OneSpan Sign
Hi, I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json. Please share your thought on this. sample request is:: { "trashed": "true", "documen
Document Locked
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OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other package?
download documents
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OneSpan Sign
Hi!  When I use the tool (OSS - Package Export  & Download Tool - v1.3.3.jar), I can log in with user and password or with API Key. Can I download all packages created with a especific user (sender user)with this tool? 
Document types
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OneSpan Sign
Hi Team, We have below types of documents in the create transaction request. 1. Sign  2. View   3. Accept Please clarify below questions: 1. How onespansign handles different types of documents?