609 results matched your search criteria
Is it possible to customize the validation error when using text tag extraction?
Forum topic
OneSpan Sign
I'm using text tag extraction to place a required text field like this: {{*esl:signer1:textfield}}
Package expired
Forum topic
OneSpan Sign
Hi, we found out that for some packages when it's in "DRAFT" status and package expiryDate passed, the package status becomes " EXPIRED", but some of them are stay as "DRAFT".
Using Copy Tool with Subaccounts
Forum topic
OneSpan Sign
Hi Duo I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
How to relationship or link a sender with roles by API Rest
Forum topic
OneSpan Sign
API Rest allows me to create a sender in an account. I could verify this process by viewing the sender from Admin> User, but I could not assign it roles through API. Therefore, he will not be able to manage or generate a transaction because it don't has a role.. 
Download document in PDF format
Forum topic
OneSpan Sign
Hi, Please help me with the following: I am using REST API, .NET and a sandbox account. I want to download a document in PDF format. For this I can use the call: GET /packages/{packageId}/documents/{documentId}/pdf But this call requires documentId.
How to download Summery Document
Forum topic
OneSpan Sign
Hi, How to download summery document using JDK Thanks
Timezone
Forum topic
OneSpan Sign
I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields "timezoneId": "GMT", "created": "2020-04-24T17:42:42Z", Under "account": { is another two fields
Client/javascript event hook to embed document within a website
Forum topic
OneSpan Sign
Having this url allows us to embed the signing session within our website via an embedded iframe -> https://sandbox.e-signlive.com/access?sessionToken={signerAuthenticationToken} However, it does not allow us to get real-time/client-side status check as the signers accomplish the signing
document_template_id
Forum topic
OneSpan Identity Verification
Hi,   Can I check what is required for entry into the document_template_id field to use with the identification only workflows in POC?  Is there a specific id that would be used to retrieve the raw data from the identifcation transaction? "id": "Consent",
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE