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Signer can't reassign despite "Change Signer" feature already active.
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Registering New Document Programmatically in Salesforce
Forum topic
OneSpan Sign
We are implementing new functionality related to Proctors (document type) and we need to create a new declaration. In the process, created new Document_Proctor like Declaration_FYLSX, however we are facing issues with new document. This is in UAT.
C# : How to post more than PDF file to eSignLive (new interface)
Forum topic
OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.
Find A User ID without Searching through ALL users
Forum topic
OneSpan Sign
         Below is my logic for searching for a user to get their ID.  I have > 4000 users and at 100 per call (which is the limit that appears to be enforced now) it takes forever.
HandOver event for multiple in person signing
Forum topic
OneSpan Sign
Guys, I am creating a package with a notary that will have multiple signers. 
get Sub-accounts parent child grandchild relationship using apis
Forum topic
OneSpan Sign
How to get the relation ship between sub accounts through get api so that i can programatically create relation ships while creating a sub account (parent > child > grandchild)
How to set the callBack timeout settings for waiting more time
Forum topic
OneSpan Sign
Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to callback url. Thanks In Advance, Srinivas
rest api innform in cc
Forum topic
OneSpan Sign
Can we send mail in cc to another user when package is send using rest api, when singer get's mail at same time cc mail goes to another email can we do that using Rest API. Thanks
Logo in mobile web experience?
Forum topic
OneSpan Sign
Hello, It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience).
User language
Forum topic
OneSpan Sign
Hello, is there a way to add a user to the platform by specifying the language? Is it through the "Bulk Invite Sender Tool" or through the front?thanks
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