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Forum topic

OneSpan Sign

Any thoughts on why message is null? I entered text on the decline to sign. I received the decline event notification. Event:

Getting Started Questions

Forum topic

OneSpan Sign

Hi, Just a little bit of background first on what my objective is: We have a Web Application for Institutions used by their staff (brokers). The Application which creates legal forms with merged data in PDF. The final output is a combined set of legal forms with merged data from the back end.

Simulating REST workflow using SOAPUI

Forum topic

OneSpan Sign

Hi, thanks Haris for your input, my next step is to simulate the workflow and working on a POC using SOAPUI ( a freeware I use to test REST services ). The workflow is straight forward: 1. Create a Package and Send the PDF . Read the Response PackageId 2.

Error Code 400 - Validation Error

Forum topic

OneSpan Sign

Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML.

Setting Up Reminders with REST

Forum topic

OneSpan Sign

I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.

KBA failure max tries not being enforced. Signers never get locked

Forum topic

OneSpan Sign

We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.

Package with one attachment reveive error 406 Not acceptable

Forum topic

OneSpan Sign

Hello, I am trying to interface with OneSpan Sign using the REST API. I am using the LotusScript language on a HCL Notes / Domino platform.

Extracted Field Formatting

Forum topic

OneSpan Sign

Hi, Regarding using FieldBuilder for text field extraction for the creation of inputs from PDF forms...

Position extraction not working on 3rd party PDF

Forum topic

OneSpan Sign

Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.