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1521 results matched your search criteria
Pkg status's
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed) Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
Packages and Documents
Forum topic
OneSpan Sign
Hi, I am trying to integrate the flow into a node application. I am stuck at the add documents/start session stages. I have created a template via the web UI. I am able to create a draft package via the REST API. However I don't know what to do to make a package not a draft.
Remove Role when using a template
Forum topic
OneSpan Sign
I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.
User Session ID in Signer_Complete event notification
Forum topic
OneSpan Sign
I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event.  It sends:
URGENT - Delegation (ROLE_REASSIGN)
Forum topic
OneSpan Sign
Hi, In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email). After delegation we get the ROLE_REASSIGN event. { "@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent", "sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"
switch signer in in-person signing
Forum topic
OneSpan Sign
Hi I capture the traffic when switch signer in the signer dropdown list.
External users to be able initialise documents
Forum topic
OneSpan Sign
We have a flow in my system where you can delegate a signing to another person that is not in our system. You need to provide us with their email address and we send them a token where they can Initialise the document.
Why the owner of the account becomes a signer in a package using API ?
Forum topic
OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Creating package using REST API Text Tag not working
Forum topic
OneSpan Sign
Hi All, I followed instructions provided in https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/ "REST API" tab Also "Code Share" hyperlink does not have any code sample to download. Using postman REST API client I am able to create package in esignlive but for some reason
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
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