OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Client ID Authentication
Forum topic
OneSpan Sign
Hi, Trying to configure authentication with the help of client id and secret key. Could anyone please confirm whether oauth2 can support application/x-www-form-urlencoded.
Hide admin name from signers list in designer view
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OneSpan Sign
When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default. Is there any way to hide my name (Account holder name) from signers list, I am using MEAN and opening document in iframe.
Callback configuration
Forum topic
OneSpan Sign
Hi In the callback setup example prorgram My callback URL is given in the following variable private static final String URL = "http://my.url.com"; Can I add a port number to this URL? Will the URL below be a acceptable to Silanis for a callback.
Decline option
Forum topic
OneSpan Sign
If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future?
Upload Document From History
Forum topic
OneSpan Sign
Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK?
Logo in mobile web experience?
Forum topic
OneSpan Sign
Hello, It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience).
Identifying Packages created via Bulk Send operations
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OneSpan Sign
I need to identifying packages created via Bulk Send operations.  I see in Package data there is a Boolean field called "bulkSendable". If this is 'true' was the Package created via Bulk Send?
REST API - JSON Request parameters
Forum topic
OneSpan Sign
Hi Team, We are consuming onepansign RET API to create transactions. Can you please provide answers for below questions? 1. "RequestDescription" parameter from JSON request is not getting used anywhere in the recipients email.
Create Package in multiple sub accounts using API KEY
Forum topic
OneSpan Sign
I have access to three Sub Account. I can create package inside any of the sub accounts in UI. If i create a package through API it will be created inside my home sub account How to create package in different sub account using API for a particular user as sender
Error message on viewing document
Forum topic
OneSpan Sign
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.