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Address field
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This is probably going to come across as the dumbest question ever. What i am stuck on is basically adding a custom field for the agent to fill in before sending the document to the signer. I can't seem to find the way to do it?? any help please.
iOS SDK - custom UI
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Hi, I'm using the iOS SDK to let the user self sign a pdf document. I need to define a different UI concept for the signing ceremony screens. modifying the SDK's storyboard is not good enough in my case. can I achieve it somehow with your SDK or API? thanks, Ram
emailMessage content length limit
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Hi, I saw the post for email Message content length limit was 1024 back in 2017, is it still true for  our on-prem v11.25? if not, could you let me know the new limitation?   thanks, Cindy  
AccountService Class instantiation
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Sender sdr = new Sender(); AccountService accountService = new AccountService(); sdr = accountService.GetSender("##########");
Saving past signer's details
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I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?
Cant create package
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Hi All I just installed esignlive in my salesforce developer org. When I click on New button to create "esignlive package" I get error error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration Please can someone tell me what I am doing wrong. Thank you Ted
How to set the callBack timeout settings for waiting more time
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Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to callback url. Thanks In Advance, Srinivas
Session Expired Event Notifier
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Hi is there an event notification(https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm) for when the signer's session expires in an iFrame? If not do you know of a way for the parent to tell that the session has expired? Thanks, Jimmy
Retrieve Completion List Limitation
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Hi team, I just found out that CompletionReport sdkCompletionReport = eslClient.getReportService().downloadCompletionReport(PackageStatus.DRAFT, from, to); only returns 100 results, so it's less meaningful in our process. Is there any way to get the complete list of packages of a
Cannot send package without approvals
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OneSpan Sign
Hi, I am getting below error while creating the package