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2888 results matched your search criteria
Signature image in the service call .
Forum topic
OneSpan Sign
Hi Can the eSignLive REST service consume an image as part of their call and they can place the image onto the assigned signature area. We need to capture a signature from a pinpad and put it on a pdf file. Please post a link to this example. Thanks Mario
Retrieve Completion List Limitation
Forum topic
OneSpan Sign
Hi team, I just found out that CompletionReport sdkCompletionReport = eslClient.getReportService().downloadCompletionReport(PackageStatus.DRAFT, from, to); only returns 100 results, so it's less meaningful in our process. Is there any way to get the complete list of packages of a
Code 400 Validation error
Forum topic
OneSpan Sign
Hi I created two procedures in the same package which includes REST API. One procedure includes rest api to attach a report say ABC and in 2nd procedure another report XYZ is attached to esign portal.
Callback failing
Forum topic
OneSpan Sign
Hello, I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing? In the Sandbox I have a url https://myurl and I have a Callback Key But my last two test sent an
File Size for document upload
Forum topic
OneSpan Sign
Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
Valid sender requires both a first name and a last name
Forum topic
OneSpan Sign
Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required fields.
SMS phone number recorded in the package details
Forum topic
OneSpan Sign
Hi,
Questions about the Evidence Summary
Forum topic
OneSpan Sign
These questions are regarding the Evidence Summaries we have available for each package: – Does the signer role listed have to be unique regardless of a unique package? Example: Package1 – signer1, signer2; Package2 – signer3, signer4; etc and so on.
Authentication Token for Signer or Sender
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
Unauthorised and NoSession
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}. I am usi
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