800 results matched your search criteria
users unable to sign using apex sdk
Forum topic
OneSpan Sign
hello there, I set up sandbox.esignlive.com with salesforce sandbox. Using Apex sdk I am able to create package and sign it, but when other users from salesforce try to use apex sdk code they can create package in esignlive but they cant sign it.
External users to be able initialise documents
Forum topic
OneSpan Sign
We have a flow in my system where you can delegate a signing to another person that is not in our system. You need to provide us with their email address and we send them a token where they can Initialise the document.
Create package on behalf of another user
Forum topic
OneSpan Sign
Hey team, I found the API call creating a package (or template ) on behalf of another user in your account in this documentation: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/packages.htm#Create2 But there's no Java implementation. Any examples in Java SDK? Thanks in advance!
Shared Templates/Layouts Created By Terminated Users
Forum topic
OneSpan Sign
We have some users who have created many shared templates/layouts for our employees to use in OneSpan Sign, but have never sent any packages themselves. If one of these users leaves the company, I am assuming their templates/layouts will be removed if we delete their account; is that correct?
Moving a User from One Account to Another
Forum topic
OneSpan Sign
If we submit a ticket and have a user moved from one of our Production OneSpan Sign accounts to another of our Production OneSpan Sign accounts, does this also move their transactions, templates, layouts, etc.?
Get attachment requirements from a template
Forum topic
OneSpan Sign
Dear, When we are creating a new package with the .net SDK we need to know if the template has any roles that have attachment requirements. Sofar I can see is this information not mapped when we make a request.  
Group Signer CustomId Attribute
Forum topic
OneSpan Sign
I would like to be able to save a 'role' type attribute against a group signer - for example 'Insurance Agent'. I find when I save a signer of type group, the customId attribute is not returned when I request the package.
Position Extraction - Sample REST JSON/PDF
Forum topic
OneSpan Sign
Hi I have a working sample with Document Extraction using the eSignlive signature Field in [] and I'm converting it to using Position Extraction , using regular Field Name in the PDF and using the same JSON payload.
esignlive dashboard
Forum topic
OneSpan Sign
Hi, Does eSignLive provide any mechanism (feed / API, etc.) to export out the statistics at an account level (e.g. # of packages created per sender, datestamp signed, etc.).
User limit error when attempting to elevate a "Member" to a "Manager"
Forum topic
OneSpan Sign
Hello, We are getting a red error message in the UI when we attempt to elevate my eSignLive user account from a "Member" to a "Manager" that indicates we've exceeded our user limit. From what I can see, we have a license that lets us have 15 active users.