800 results matched your search criteria
Does the system track user device information?
Forum topic
Intelligent Adaptive Authentication
How does OneSpan track devices and metrics, details about that device?
Salesforce Event Notifications - "User cannot be found
Forum topic
OneSpan Sign
Good morning, We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the following response:   {
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
users unable to sign using apex sdk
Forum topic
OneSpan Sign
hello there, I set up sandbox.esignlive.com with salesforce sandbox. Using Apex sdk I am able to create package and sign it, but when other users from salesforce try to use apex sdk code they can create package in esignlive but they cant sign it.
External users to be able initialise documents
Forum topic
OneSpan Sign
We have a flow in my system where you can delegate a signing to another person that is not in our system. You need to provide us with their email address and we send them a token where they can Initialise the document.
Create package on behalf of another user
Forum topic
OneSpan Sign
Hey team, I found the API call creating a package (or template ) on behalf of another user in your account in this documentation: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/packages.htm#Create2 But there's no Java implementation. Any examples in Java SDK? Thanks in advance!
Shared Templates/Layouts Created By Terminated Users
Forum topic
OneSpan Sign
We have some users who have created many shared templates/layouts for our employees to use in OneSpan Sign, but have never sent any packages themselves. If one of these users leaves the company, I am assuming their templates/layouts will be removed if we delete their account; is that correct?
Moving a User from One Account to Another
Forum topic
OneSpan Sign
If we submit a ticket and have a user moved from one of our Production OneSpan Sign accounts to another of our Production OneSpan Sign accounts, does this also move their transactions, templates, layouts, etc.?
500 Error - Adding Personal Certificate verification
Forum topic
OneSpan Sign
Hi guys,  
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.