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353 results matched your search criteria
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w
New User Experience Designer
Forum topic
OneSpan Sign
Im using the REST API and doing a POST to /authenticationTokens/sender to get a SenderAuthenticationToken.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
email customization
Forum topic
OneSpan Sign
Hi, We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing ceremony is complete. For speed, I used the sandbox.
Can we have multiple occurrences of a same signer on a document
Forum topic
OneSpan Sign
Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message   
Handover URL
Forum topic
OneSpan Sign
I am also finding it difficult to set the correct href. When I use the example 'www.google.com' when the button is clicked it has a query string attached. When I use a my own url urlencoded spaces are inserted or it redirects to esignLive's sandbox url and comes back with no transaction found.
/components/schemas/Package does not exist in Sandbox interactive API documentation
Forum topic
OneSpan Sign
I'm trying to looking up the documentation for the POST /api/packages call within the Interactive API Definitions page in the sandbox environment, but when I click on this method, the page displays the following error:
Validation error: error.validation.verifyDocument.documentExtractError
Forum topic
OneSpan Sign
Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency).
Upload a new document through multipart/form-data using Postman
Forum topic
OneSpan Sign
Hello! I seem to be getting a 500 when I try to upload a new document.
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