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Callback configuration
Forum topic
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Hi In the callback setup example prorgram My callback URL is given in the following variable private static final String URL = "http://my.url.com"; Can I add a port number to this URL? Will the URL below be a acceptable to Silanis for a callback.
Removing popup menu after signatures are taken
Forum topic
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Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users.
Upload Document From History
Forum topic
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Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK?
Logo in mobile web experience?
Forum topic
OneSpan Sign
Hello, It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience).
REST API - JSON Request parameters
Forum topic
OneSpan Sign
Hi Team, We are consuming onepansign RET API to create transactions. Can you please provide answers for below questions? 1. "RequestDescription" parameter from JSON request is not getting used anywhere in the recipients email.
Create Package in multiple sub accounts using API KEY
Forum topic
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I have access to three Sub Account. I can create package inside any of the sub accounts in UI. If i create a package through API it will be created inside my home sub account How to create package in different sub account using API for a particular user as sender
Error message on viewing document
Forum topic
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Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.
Get Field Values
Forum topic
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Hi team, There's a guide named Field Values from your Feature Guides where I've found a function in SDK to get all field values in one shot: eslClient.getFieldValues( packageId ) My question is, is there an endpoint URL for the same function in REST?
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
Optout/Decline behavior different from classic UI and mobile
Forum topic
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Hi, I have a question regarding Optout/Decline, we tested for current behavior in v11.25 as  
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