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2983 results matched your search criteria
Unhandled Server Error
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Notify call
Forum topic
OneSpan Sign
Hi,
General Question on eSign and PDF forms
Forum topic
OneSpan Sign
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed.
iframe questions
Forum topic
OneSpan Sign
How would iframe behave in the case where there are multiple signers for a document(s)? Will the page we embed auto update (such as it does moving from one document to the next) for each person to apply their signatures?
iPad Notary Header
Forum topic
OneSpan Sign
Guys, It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
Callback Setup with REST API
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
restapi - sdk jar - version
Forum topic
OneSpan Sign
I would like to make calls to restapi, and would also like to take advantage of the com.silanis.esl.api.model.* model objects available in the java sdk jar our /api/sysinfo shows: { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } This page has 2 versions
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Callback event on designer events
Forum topic
OneSpan Sign
Hi, when adding the signature tags the Designer autosaves the changes. Is there a way to know that signature tags were added or they closed the designer session?
New User Experience Designer
Forum topic
OneSpan Sign
Im using the REST API and doing a POST to /authenticationTokens/sender to get a SenderAuthenticationToken.
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