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Trusted Identity Platform Sandbox Registration
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OneSpan's Trusted Identity Platform (TID) Sandbox includes Intelligent Adaptive Authentication, Risk Analytics, and Mobile Security Suite (as it deals with the first two).
Type to sign
Forum topic
OneSpan Sign
Do you offer the ability for users to type their name and create an electronic signature? We only see Click to sign (which doesn't create a signature) and capture where the user must use the mouse. Thank you.
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Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Mobile Signing UI contact us button
Forum topic
OneSpan Sign
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live. How do we hide this button? Thanks!
No decline option in the mobile viewer?
Forum topic
OneSpan Sign
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
Creating signer session with SMS authentication
Forum topic
OneSpan Sign
Hi, We would like to integrate esign solution to our application, while creating the signer CreateSignerSessionToken, we want SMS authentication to be enabled in that session. Could you please advise how this can be achieved.
unsupportedFileType
Forum topic
OneSpan Sign
Hi, when we create the package or upload the new document, I got 'error.validation.unsupportedFileType' error? in which scenarios, this error will throw? thanks, Cindy
Salesforce Lightning -Opening Packages using Microsoft Edge
Forum topic
OneSpan Sign
Anyone had problems opening esign packages using MS Edge?  Click opens new tab but returns a user back to the salesforce record without showing the package record
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