OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Hide Package Owner in New Signing Experience
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
V10 vs V11
Forum topic
OneSpan Sign
Hi, so far my organisation have been using v10. we would like to try v11. I have dowonloaded v11 sdk and changed the references. Seems to be working ok. What api url should I be using.
Java REST Setting the Sender is ignored
Forum topic
OneSpan Sign
I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF.
Track complete transactions
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database.
Querying for Packages Recently Completed, Expired, Etc.
Forum topic
OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
CROSS ORIGIN
Forum topic
OneSpan Sign
Hi Team, we see this issue randomly this days in dev environment “Refused to display 'https://sandbox.esignlive.com/login?destination=https%3A%2F%2Fsandbox.esignlive.com%2Fpackages%2F86GGsVeNAeOanM84sieS2GMizWs%3D%2Fdocuments%2Ff5b71418-fc96-4826-9cd1-3089585f7a57%3F' in a frame because it set
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Import API as Postman Collection
Forum topic
Intelligent Adaptive Authentication
The sandbox documentation is available in an OpenAPI format. You can simply find it by going to the following URL: https://<tenant-id>.sdb.tid.onespan.cloud/v1/tid-api.json.
Moving initials from one spot to another based on a radio button value
Forum topic
OneSpan Sign
Hello, I have requirements to allow the user to initial next to a radio button value, so if he selects "agree" value in a radio button, an initial pops up for user to initial. If he selects "disagree", another initial pops up for user to initial. Does eSign allow: 1.
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.