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548 results matched your search criteria
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
Allow Duplicate customer while creating package via clone API
Forum topic
OneSpan Sign
We are using Rest API for creating packages out of templates.
Erasing Captured Signature on GuestLogin/Passcode entry/Emailclick in SignatHome
Forum topic
OneSpan Sign
Hi One Span Team, I'm using sign at home feature in my application, 1. After clicking on the email link "Go to Documents" and entering the pass code signed some documents and closed browser window. 2.
Setting up Signers group
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Authentication of Signer using APEX SDK
Forum topic
OneSpan Sign
Hi Team,   Is there any way to authenticate signer while signing the document from Email.  Scenario: We just want to block the un-authorized user from signing if that user get access to the signing link from forwarded email.   Regards,
Multiple Signers in a Role
Forum topic
OneSpan Sign
I have a scenario in which multiple signers can be part of same role. Like role1 has Signer1, Signer2, and Signer3 When this role1 is linked with Document1 to sign at mentioned location, only Signer1 is getting email to do. Id it possible that all 3 signers in role1 gets email and anyone can do the
Sign Any Where
Forum topic
OneSpan Sign
Hello Team, As per our understanding on sign any where feature the link of the document will be emailed to the email provided and pin details will be provided to mobile number.If the user doesn't have mobile number or they are not providing mobile number is their any possibility of providing pin
REST API method to List Packages by SENDER
Forum topic
OneSpan Sign
Hi, We have an application which creates SENDERS (unique email) on the fly if they have never sent any ESL package before. We are using REST API to create a "dashboard" for each of those SENDERS we created and they use their email to login. Can you point out the method (URL) to use to filter the l
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
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