OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Intermittent connection error
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue? Please refer the following Log details for the error:
Update roles with auth challenges with REST API
Forum topic
OneSpan Sign
Hi! Is there a way to update role/roles (already created) in package with Q&A challenges? I have tried PUT on '/api/packages/:packageId/roles/:roleId' but it seems as though the auth part of my request is being ignored. { "signers":[ { "delivery":{ "e
IAS integration with CyberArk with AD backend authentication
Forum topic
Intelligent Adaptive Authentication
Hello Good People, Currently we have an IAS server for our one inhouse application, I would like to integrate with CyberArk PAM with backend authentication using active directory. Kindly can anyone advise over the possibilities.
Template with groups
Forum topic
OneSpan Sign
I want to setup a template where  I have setup 2 groups one called Advisors the other called Manager.
Sign With File
Forum topic
OneSpan Sign
Regarding this post https://www.onespan.com/blog/onespan-sign-developer-uploading-image-signature This is interesting to us as one of our customers is asking to be able to apply a 'stamp' along with a signature.
Cancellation with SmartNote
Forum topic
OneSpan Sign
Guys, If we cancel a transaction that has a SMART Note attached to it, does the note get cancelled out of our vault as well or do we need to take steps and manually remove it?
REST Python Example - unauthorised error
Forum topic
OneSpan Sign
Hello https://developer.esignlive.com/code-share/esignlive-rest-client-using-python/ looking at the python code, i'm trying to run one of the example application use cases. i'm simply grabbed my API key, and updated the sandbox API url parameters.
API Call - verification
Forum topic
OneSpan Sign
Hi,   in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?  
This signature is not assigned to you for signing. response
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making request: { debugId: 1, uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
My Account - Signature - usage of uploaded image of wet signature
Forum topic
OneSpan Sign
  This question is related to an older forum item   (My Account - Signature | OneSpan Community Platform)