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changing the signing ceremony after package created
Forum topic
OneSpan Sign
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created. Example: I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing ceremony, rather each signer will receive an e-mail link, and the
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
RETRIEVE A ZIP FILE OF DOCUMENTS
Forum topic
OneSpan Sign
Hi, Do you have a sample code on how we can convert the byte stream response returned by GET /packages/{packageId}/documents/zip API into a zip file from the returned bytes. Thanks Rajesh
HTML response instead of JSON
Forum topic
OneSpan Sign
Hi, One of our client reported this issue: They received the following HTML response to a request instead of the JSON payload they typically received. 405 Not Allowed 405 Not Allowed nginx/1.12.2
change the wording of button
Forum topic
OneSpan Sign
Hi, does the wording for the button such "opt out' or 'decline" can be changed? if so, does it apply to system level or account specific?   thanks, Cindy
signing on behalf of signer
Forum topic
OneSpan Sign
Hi , is it possible to sign the document on behalf of client when client agrees to digital consent.
Getting status of each signer
Forum topic
OneSpan Sign
We have a service setup to get the "SIGNER_COMPLETE" notification but we need to iterate through and see who has signed and who hasn't. Is there a way in the .net code to get which signers are complete or at least which documents they have signed in the package?
Not retrieving list of packages
Forum topic
OneSpan Sign
/api/packages?predefined=all&from=1&to=99999&predefined=all returns  {     "results": [],
Creator of Document Leaves Company
Forum topic
OneSpan Sign
What happens when the creator of the document leaves the company? If the creator had a delegate, will the delegate be able to finish any pending transactions?