283 results matched your search criteria
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Using text tags without knowing exact signers of document
Forum topic
OneSpan Sign
Hello, We are using the .NET SDK to setup transactions with documents containing only signature fields.  We are using Text Tag extraction as our signature locator and I attached the code we are using to do this.
Unable to add signer to existing package
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception: com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Error Code 400 - Validation Error
Forum topic
OneSpan Sign
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML.
Action Before March 31: Upgrade .NET Server-Side Notification SDK for Apple Push Notification Compliance
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31, 
Action Before March 31: Upgrade Java Server-Side Notification SDK for Apple Push Notification Compliance
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31, 
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Getting Started Questions
Forum topic
OneSpan Sign
Hi, Just a little bit of background first on what my objective is: We have a Web Application for Institutions used by their staff (brokers). The Application which creates legal forms with merged data in PDF. The final output is a combined set of legal forms with merged data from the back end.