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Update sender language and time zone

Forum topic

OneSpan Sign

Can you please provide us a code on how to update sender language and the timezone of the sender account

Validation Error When Using Radio Buttons

Forum topic

OneSpan Sign

I am running into an issue with my radio button group. I have selected one of the required options but when I try to complete signing I get an error that says "Not all approvals have been confirmed" I have attached a screenshot. Here is my JSON:

Parallel and Sequential Signers

Forum topic

OneSpan Sign

Does OneSpan support parallel and sequential signing in the same ceremony. If so, does it have to be enabled?

Keep getting a documentExtractError

Forum topic

OneSpan Sign

I'm not sure what else to do - it doesn't give any more information other than "documentExtractError" ValidationError. Any suggestions?

Status Bar

Forum topic

OneSpan Sign

Hello, I want to check if we can hide the status bar, while signing. Please check the attached image. Thanks, Nehme

Java REST Setting the Sender is ignored

Forum topic

OneSpan Sign

I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF.

Dynamically display items in a list

Forum topic

OneSpan Sign

Hi, Is it possible to dynamically display items in a list field, dependent on another field?Thanks,Calum

email complaint template

Forum topic

OneSpan Sign

Hi, how to test email.complaint template? we are using CIBC SMTP server? thanks, Cindy

Delete layout from backoffice

Forum topic

OneSpan Sign

Hi, is there any way to delete the layout from backoffice? thanks, Cindy