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Forum topic
OneSpan Sign
Hi ,
I have created package and adding document from Salesforce. The document is in Spanish language.
Forum topic
OneSpan Sign
Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API.
I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill the problem down.
What I'm observing is that my first attempt
Forum topic
OneSpan Sign
Hi,
When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Forum topic
OneSpan Sign
Hi,
I am trying to get the signing status of a package using the following SDK call:
eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId)
What I noticed that this call has inconsistent behavior while returning package information.
On some occasions even if a package is av
Forum topic
OneSpan Sign
Hi,
After signing ceremony, we have pdf file with signatures that is in general active pdf. In this active pdf, customers can view some legal properties that we do not expect in our application.
Forum topic
OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.
Forum topic
OneSpan Sign
Hi we are using an in house install of the evidence api
https:// [server] /evidence/api/v2/{guid}pdf/false
https:// [server] /evidence/api/v2/{guid}/html/false
while running some tests, we are seeing the following error, could you please help with info on how to resolve this error:
{"data":"A PDF
Forum topic
OneSpan Sign
Can you please point me or give me example of json needs to be added to add signing date in a document (Using REST API)
Forum topic
OneSpan Sign
If document has no text tag in this case can signers position is defaulted values for end of document.
Forum topic
OneSpan Sign
I checked that the Opt-out function is good. I also checked that the Notification email went well.
But after the INK-it opt-out is completed, the screen like the attached image is exposed. How do I handle this screen if I don't want it to appear?