OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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emailDocumentsAndEvidenceSummary
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OneSpan Sign
Hi, I'd like to know how this setting works: in the settings.feature, if I set "emailDocumentsAndEvidenceSummary" = true, what will happen?   thanks, Cindy
create a package by using layout or template via java SDK
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OneSpan Sign
Hi, Is it possible to create a package using layout or template vis Java SDK? If yes, could you please share some code sample? Thanks Wendy
noRolesOnApproval error
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OneSpan Sign
Hi, I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this? Thanks.
TEXTAREA - resize font if area is full
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OneSpan Sign
Hi If the text field is full, doe eSignLive automatically resize the font to fit the field. Can the amount of input characters be limited for the TEXTAREA. Thanks
Empty firstname and lastname - create package
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OneSpan Sign
We have a requirement to pass in empty firstname and lastname, The POST API returns an error when the firstname and/or lastname are blank. Can that restriction be removed?
pacakage postbacks
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OneSpan Sign
there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
Reports for Subaccounts
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OneSpan Sign
When using ReportService.DownloadCompletionReportAsCSV  ReportService.DownloadUsageReportAsCSV   How can I specify the subaccount and/or subaccount users that I want information returned to for reports?
Document getData() returns empty
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OneSpan Sign
We need to retrieve the document associated data using the SDK.
Make fields editable by signer
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OneSpan Sign
I think this is an easy one as I think I am misunderstanding something fundamental.  How can I make a field editable? This is populating the value correctly, but I want the signer to have the ability to adjust it:
Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows: