OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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display consent only first time for previously assigned signers
Forum topic
OneSpan Sign
Hi, I integrated the esignlive with the REST API. The only concern is there are too many clicks for the 2nd time signer(user).
Populate fields based on Template before sending for signing
Forum topic
OneSpan Sign
Would like to check if there's a way to use a template and programmatically populate custom fields or labels for information like Policy #, Customer Name & Address, and any other transaction-specific details.
what's this error message for "error.eslx.inputValidation.documentExtractFieldTy
Forum topic
OneSpan Sign
Hi, when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType", please be advised what it's for and what's the root cause for this error message. thanks, Cindy
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
Conversion of inches to pixels for signature co-ordinates
Forum topic
OneSpan Sign
Can somebody help me finding the right way to convert co-ordinates from inches to pixels while sending it to eSignLive Java SDK to create a package?
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
Call to Get all layout IDs for all senders
Forum topic
OneSpan Sign
Hi, I would like to get all the layout's ids . When I do a GET /layouts, I only get the layouts for the admin not for all senders. How can I list all the layouts from all senders in the account? Thanks.
Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
Any Java SDK code examples for OAuth 2.0/JWT?
Forum topic
OneSpan Sign
Is there a Java SDK code example to do OAuth 2.0 for creating an EslClient? Right now I'm using clientAppId and clientAppSecret.
Mobile Authenticator not working with Window Subsystem for Android
Forum topic
OneSpan Sign
Hi, I am trying to get the OneSpan Mobile Authenticator 4.0 to work in Windows 11 via Window Subsystem for Android (WSA) but with no luck.