OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Creating reminders through Apex SDK
Forum topic
OneSpan Sign
Hello, I have been searching in the SDK code for a while and I am unable to find how reminders are created for a package. There are ways through other SDKs as well as the REST API and the Salesforce connector. Am I missing something ? Thanks
Session timeouts for a signer
Forum topic
OneSpan Sign
What are the session timeouts for a signer?  How long do they have when signing a document to fill it out, etc... I don't see a setting anywhere that we can change.  Can it be changed by support? Thanks
Authentication
Forum topic
OneSpan Sign
Hi, please suggest what are suitable and best authentication tokens (user, sender, signer etc.,) that we should implement if we will have to get the unassigned docs signed through OSS   Thanks Naresh  
Super Account Owner
Forum topic
OneSpan Sign
Is there any talk about creating a Super account that can manage a number of Account Owner Accounts instead of having support move a user from one account to another as well have the admin for the account owner delegate access. 
Hide Left menu
Forum topic
OneSpan Sign
Hello, I am trying to hide the left menu showing the documents as you can see my attached pic. but can not do it using the OneSpan Dll 11.43. Can you please help me? Thanks Nehme
Tamper-proof seal in Evidence Summary page
Forum topic
OneSpan Sign
Hi guys,  Our user said they need a stamp to say a tamper-proof seal is contained within the document. Can I get support for this feature? Please check the attached file.   Thanks, Melissa. 
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
Window "Thank you" after signing with mobile device
Forum topic
OneSpan Sign
Hello, When i sign a documnt with mobile device, we see this window (e.g. screenshot). It appears only with mobile device but we don't want this window. Can i remove it? Or we must request support to delete it? Thank you, Godinas Maxime.
Disable the Thank You Dialog Box
Forum topic
OneSpan Sign
Hi Can the "Thank You Dialog Box" be diabled. We would not like to see this dialog. https://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=Thank%2520you%2520dialog#Customiz2 Thanks Mario
Define callback functions
Forum topic
OneSpan Sign
Hello, I've searched the forum for web hooks/call backs and couldn't find anything special. Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event? Thank you, Sina