3702 results matched your search criteria
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Unauthorised and NoSession
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}. I am usi
Your authenication token was incorrect for in-person signing ceremony via REST
Forum topic
OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
restapi - sdk jar - version
Forum topic
OneSpan Sign
I would like to make calls to restapi, and would also like to take advantage of the com.silanis.esl.api.model.* model objects available in the java sdk jar our /api/sysinfo shows: { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } This page has 2 versions
date range for from and to parameters on /api/packages call
Forum topic
OneSpan Sign
Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?
extracting evidence pdf and html
Forum topic
OneSpan Sign
Hi, We have an onsite installation of esignlive and ewitness esl api shows following version at /api/sysinfo { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } I'm attempting to extract the full evidence pdf and html via both the e‐Witness™ UI "Expor
ewitness api error
Forum topic
OneSpan Sign
Hi we are using an in house install of the evidence api https:// [server] /evidence/api/v2/{guid}pdf/false https:// [server] /evidence/api/v2/{guid}/html/false while running some tests, we are seeing the following error, could you please help with info on how to resolve this error: {"data":"A PDF
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Error creating package
Forum topic
OneSpan Sign
User is receiving error: 02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
Multiple Signers with some in parallel, some sequential from Nintex workflow
Forum topic
OneSpan Sign
We have existing Nintex workflows, using CoSign for electronic signatures. We are investigating changing to eSignLive for signing. Is it possible to have multiple signers in a flow, with some signing in parallel and some signing only after others have approved/signed?