2888 results matched your search criteria
Unauthorized Access Pops up Consistently With Valid Package ID
Forum topic
OneSpan Sign
Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy
Pdf version 1.7, Adobe Extension Level 11 is not loading in a template
Forum topic
OneSpan Sign
Hi, I am going to generate a package with pdf which has version 1.7, Adobe Extension Level 11. It is not loading in a template with GUI or not generating package with it. Thank you.
Signature Date bounded field formatting
Forum topic
OneSpan Sign
Is it possible to pass in a string with the way the date field should be formatted. The date is showing as YYYY-MM-DD, however, I need the date in the format YYYYMMDD.
PDF with multiple Signature Capture Fields - some of which are optional
Forum topic
OneSpan Sign
Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignlive.com/forums/topic/simulating-rest-workflow-using-soapui/ where it is a form with a possibility of
Mobile - Expose zoom feature on small screens
Forum topic
OneSpan Sign
On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?  
Multiple signature files upload
Forum topic
OneSpan Sign
Hello OneSpan team, Could you please tell is it possible to upload multiple signature images (like '.../signature/image')?So logged-in signer can choose between them? Thanks,Illia
state of transaction once retention period expires
Forum topic
OneSpan Sign
Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
more than 100 subaccounts
Forum topic
OneSpan Sign
/api/account/subaccounts call returns number of subaccounts. I was wondering if it returns more than 100 subaccounts or if not, what I should do in order to retrieve more than 100 subaccounts. 
Does OneSpan keep logs of callback failures?
Forum topic
OneSpan Sign
Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?
Extend emailMessage content characters length limit
Forum topic
OneSpan Sign
Follow-up of https://developer.esignlive.com/forums/topic/emailmessage-content-length-limit/ Most of the fields have 4000 characters limit, but here we have only 1024. I would love to have it increased.