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Forum topic
OneSpan Sign
Hi,
I'd like to retrieve the document inside the package and also get package information when package is marked as deleted.
Forum topic
OneSpan Sign
In the documentation for Document Extraction, it explains that a Textfield or Checkbox must be completed before a Signer can sign a package:
Before signing, Agent1 must complete two fields:
1
[Agent1.Fullname1.Textfield1]
2
Forum topic
OneSpan Sign
I can PUT to /packages/{packageId} and update a package's data node.
However I failed to update a document's data node (PUT to /packages/{packageId}/documents/{documentId}).
Forum topic
OneSpan Sign
Hi,
in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?
Forum topic
OneSpan Sign
Hi,
In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?
thanks,
Cindy
Forum topic
OneSpan Sign
Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted.
Why is this happening and how can it be corrected?
Forum topic
OneSpan Sign
Hi,
In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email,
Forum topic
OneSpan Sign
Guys,
I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.