OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks.
We already changed the DNS and we confirmed that it's pointing to the right box.
Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Forum topic
OneSpan Sign
Hello,
We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Forum topic
OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process.
At the bottom of the document, we have three fields (in this order from left-to-right):
Applicant Name (free form) >> Signature (s
Forum topic
OneSpan Sign
I'm looking at switching from using the http client to using the sdk but I am running into diffences in the reponse object. The api returns a roles collection with a number of signers objects. the signers have a signer type, for ex.
Forum topic
OneSpan Sign
Hi,
I'm having issues setting the expiration date to null.
These are the functions I'm calling:
EslClient eslClient = getEslClient(companyId);
PackageId pkgId = new PackageId(packageId);
DocumentPackage dp = eslClient.GetPackage(pkgId);
dp.ExpiryDate = null;
eslClient.UpdatePackage(pkgId, dp);
Af
Forum topic
OneSpan Sign
Hi,
Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
Forum topic
OneSpan Sign
Dear All,
Currently, we have users around 400 users to create on our OneSpan. We would like to seek you support by providing the guideline and script to run mutli users. Could someone help me, if create 1 by 1 we need to spend more time on it.
Forum topic
OneSpan Sign
Hello,
when i execute the following REST API call (https://sandbox.esignlive.com/api/packages) the results includes the current total transaction count, with only the most recently package / transaction json data.
is this the expected behavior?
Forum topic
OneSpan Sign
Guys,
I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.
Forum topic
OneSpan Sign
Hi Silanis team-
I am attempting to generate hyperlinks directly to a document in a package for a particular signer role, with authentication.