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287 results matched your search criteria
Use minified JS/CSS and consider using CDNs to improve ESignLive performance
Forum topic
OneSpan Sign
Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
ApplyLayouts fails to apply layout to package document
Forum topic
OneSpan Sign
Hello, I have created the following draft package:
Is Custom Package ID supported by OSS?
Forum topic
OneSpan Sign
Hello, Is onespan allowing the sender to set a custom package ID?  
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
New API architecture - Trusted Identity Platform API v1.0
Forum topic
Intelligent Adaptive Authentication
Hi All,
Out of bounds error when creating a document package
Forum topic
OneSpan Sign
Hello, We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK are below.
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Multiple signers and Multiple documents - com.silanis.esl.sdk.internal.EslServerException: Could not create a new package
Forum topic
OneSpan Sign
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request].
Simulating REST workflow using SOAPUI
Forum topic
OneSpan Sign
Hi, thanks Haris for your input, my next step is to simulate the workflow and working on a POC using SOAPUI ( a freeware I use to test REST services ). The workflow is straight forward: 1. Create a Package and Send the PDF . Read the Response PackageId 2.
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