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Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
List of V11 enhancement Ideas
Forum topic
OneSpan Sign
Hello, During our testing of the new Version 11 enviornment we’ve Identified some enhancement requests that we would like to put out on the table.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo,  Our requirements: 
Action Before March 31: Upgrade .NET Server-Side Notification SDK for Apple Push Notification Compliance
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31, 
Action Before March 31: Upgrade Java Server-Side Notification SDK for Apple Push Notification Compliance
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31, 
Object error calling EslClient.ReportService.CompletionReport for date
Forum topic
OneSpan Sign
eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL.SDK.EslException: Could not download the completion report.
Custom branding options via API
Forum topic
OneSpan Sign
We've done our initial production rollout of our new feature that includes eSignLive integration - everything is working great, but one of the early feedback items that has come back our way is the desire to do a bit of custom branding around the signing session. One of the items requested was to p
single step package creation classissue with prod account
Forum topic
OneSpan Sign
Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn