296 results matched your search criteria
Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package
Intermittent connection error
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue? Please refer the following Log details for the error:
Getting Started Questions
Forum topic
OneSpan Sign
Hi, Just a little bit of background first on what my objective is: We have a Web Application for Institutions used by their staff (brokers). The Application which creates legal forms with merged data in PDF. The final output is a combined set of legal forms with merged data from the back end.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Laserfiche Install - Failing for database connection
Forum topic
OneSpan Sign
Rapid Proof Of Concept/Technical Evaluation - IDV Launcher - Description of predefined matcher settings
Forum topic
OneSpan Identity Verification
Hi Everyone,
Condtional Requirement logic not working as expected
Forum topic
OneSpan Sign
I'm working on a document where the signer is answering Yes/No questions, which I have set up as Radio fields (with radio groups) as Yes No options. We have different sections, where if the signer chooses a single Yes option, they need to fill in a text field to provide additional notes.
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
How to identify sessionUser from JSON response payload via Rest API
Forum topic
OneSpan Sign
Hello, Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener.