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667 results matched your search criteria
Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
Online CRM Integration - Version issues
Forum topic
OneSpan Sign
Hi, For online integration we are facing the version issue, We are not getting the Current version 10.10.1 from (VersionUtil.getVersion()) in the EslClient.cs.
Online Integration with CRM - Json Serializer not working
Forum topic
OneSpan Sign
Hi, When we integrate Silanis.ESL.SDK with CRM online, we face issue with JsonConvert.DeserializeObject and JsonConvert.SerializeObject . Inside Sililanis.ESl.SDK both Serialize and deserialize is been used but both are not working.
Page Size now Limited
Forum topic
OneSpan Sign
I had API code below that used a PullPageSize of 500 and worked fine, but with the OneSpan updates that returns a null pointer.  I can use 100 without a problem.   Why was the size limited?  What is the limit?  Using 100 make my retrievals MUCH slower
Unauthorized Access
Forum topic
OneSpan Sign
Hey there, i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond.
SDK Presentation on iOS 13
Forum topic
OneSpan Sign
Hello, What is the correct way to make the modal appear as fullScreen when opening the SDK with iOS 13 ? Is it a current fix that has not been resolved yet ?
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
Resending a Signing Invitation doesn't work
Forum topic
OneSpan Sign
Hi, resending a signing invitation doesn't work. Not in the Sandbox and also not from the Web UI. I actually don't believe I am making a mistake using both. Maybe the problem is in our package coding, wich however works fine with all other REST APIs we are using.
Hide Dialog On Complete
Forum topic
OneSpan Sign
How can I disable the pop up dialog after signing completed?
Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi
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