OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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A little help needed on sign with session token
Forum topic
OneSpan Sign
Hi I noticed there is a method in iOS mobile sdk, allows to sign with session token. I am wondering if it is possible to use our server API to get that session token from eSignLive server and pass it down to mobile apps? I know this sounds weird b/c we should have one session token per session (be
Signing order of multiple documents in a single bundle
Forum topic
OneSpan Sign
Hi folks, I am curious in case I create a transaction that comprises multiple documents and to be forwarded to multiple signers(recipients) what option do I have for the following case"
question about locked signers and in-person signing
Forum topic
OneSpan Sign
Hi, We've discovered some behaviour that seems strange/inconsistent to our team. It may just be a case of not understanding the APIs properly, but either way hopefully you can help us out. Our application supports both remote and in-person signing.
How to disable sandbox logo in signed documents.
Forum topic
OneSpan Sign
Hi , How can i disable the sandbox logo in signed pdf documents for your reference attaching screenshot.
In Person Signing - SMS Authentication & Expiration Date Setting
Forum topic
OneSpan Sign
Hello Folks, We are currently evaluating eSignLive and have couple of questions related to specific use cases. 1. Is there support for SMS authentication for In Person signing.?
Keeping a 3rd party updated on signing status?
Forum topic
OneSpan Sign
I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours. We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in kn
Signing package appears in reverse (or random) order
Forum topic
OneSpan Sign
Hello, I am having a problem where documents in the signing package appear to be ordered randomly during signing. We always send the documents in the same order. Is there any way to ensure the order of the package using the documents JSON?
How long do signed packages "live" on eSignLive?
Forum topic
OneSpan Sign
Is there any limit to how long a signed package will "live" (i.e. be available for user download) on eSignLive?
Window "Thank you" after signing with mobile device
Forum topic
OneSpan Sign
Hello, When i sign a documnt with mobile device, we see this window (e.g. screenshot). It appears only with mobile device but we don't want this window. Can i remove it? Or we must request support to delete it? Thank you, Godinas Maxime.
Fetching link to sign documents at later stage
Forum topic
OneSpan Sign
Hi, My scenario is, we want to customize the emails send to signers so that the link is not sent in the email and they are just provided with instructions to login into our application to do so. Now, my question is, after creating package we have received packageId.