nhill40

Keeping a 3rd party updated on signing status?

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I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours. We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in knowing the current status of the package? (Is it complete? Trashed? Partially signed? etc) There are clearly a wealth of tools available to us via API calls that would allow us to custom-engineer a solution around this requirement, but before going down that road I wanted to exhaust any possibility that such functionality exists "natively" in the eSignLive platform, as it seems very likely that other eSignLive clients may have had similar requirements.

Reply to: Keeping a 3rd party updated on signing status?

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You have a couple of options here: 1. You can poll the status of a package using the getSigningStatus() call (https://developer.esignlive.com/guides/feature-guides/signing-status/#rest-api) 2. You can create a callback listener and listen for the PACKAGE_COMPLETE event. This way, you know that up until you receive this event that the package is "in progress". Either which way you decide to go, you will need work this out in your application how you choose to show the status of a package to your third party user.
Haris Haidary OneSpan Technical Consultant

Reply to: Keeping a 3rd party updated on signing status?

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That's what I was looking for - thanks, Haris.

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