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Update document content & signers reatining the already obtained signature
Forum topic
OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
What is the max number of documents allowed in a Package
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is there a maximum number of documents that we can upload/include in a single signing package?  Are there limits on the total size of these files or is th
Embedding Signer Tags in a document uploaded to eSignLive
Forum topic
OneSpan Sign
Hi excuse my ignorance as I am migrating from Adobe Sign and trying to use the text tags to trigger Signer1 fields in my uploaded document. I have tried a few iterations of trying to get a Signer1 Signature field recognized after i have uploaded
How to navigate to next second document with in same package
Forum topic
OneSpan Sign
Hi eSignLive, Currently the documents are auto navigating to next document with in the same package once the signing completed on document.
How Can I Increase Checkbox Size for Signing Field?
Forum topic
OneSpan Sign
Hello,I am using  signatureBuilder = signatureBuilder.WithField(FieldBuilder.RadioButton("Group3").WithName(fieldName).WithValidation(FieldValidatorBuilder.Basic().Required()).WithPositionExtracted()); 
Form field overridden after signing and confirming the package
Forum topic
OneSpan Sign
We are facing this issue intermittently in production. We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
Update one field while approving document
Forum topic
OneSpan Sign
Hi ,We have used Rest API to integrate with Onespan. We create transactions from template.
Group Questions: Require multiple members to sign
Forum topic
OneSpan Sign
Hi,  
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks