OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Add new signer to already signed document
Forum topic
OneSpan Sign
Is is possible to add a new signer to a document which is already signed? I tried with below code PackageId packageId = new PackageId("orB4GBrQKn33YIF6XJFgDMGdkb4=");     ossClient.ChangePackageStatusToDraft(packageId);
Create transaction from template returns signing order for signers when signing order is disabled in template
Forum topic
OneSpan Sign
Hi forum   I have the following issue working with OSS Web.
Building some code for CreateEnvelopeRequest (package)
Forum topic
OneSpan Sign
In my code I have 2 parameters that I am passing string uniqueId, string coBrand can you elaborate on this comments?
Certified PDF Validation?
Forum topic
OneSpan Sign
Does OneSpan API have a validation feature to enforce a PDF has a particular certificate before creating a transaction?
while cloning is it possible to clone only the documents and roles need from the template
Forum topic
OneSpan Sign
In our scenario we have all the documents created in a temple and user will select some documents from the template in our application to esign or manually sign.
Everyone in workflow received email signing completed
Forum topic
OneSpan Sign
Hello, Users are complaining that they all receive an email when signing is completed.
Create Package from template and adding another document to sign
Forum topic
OneSpan Sign
Hi! I have some templates that define some pdf file to be filled and signed over the OSS Session. For all of the created transaction, we are also creating a custom pdf that needs to be signed by the same Signer.  
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.