3702 results matched your search criteria
Forum topic
OneSpan Sign
We are seeing this error:
Caused by: java.lang.NoSuchMethodError: com.silanis.esl.sdk.builder.CeremonyLayoutSettingsBuilder.withoutIFrame()Lcom/silanis/esl/sdk/builder/CeremonyLayoutSettingsBuilder;
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Forum topic
OneSpan Sign
Hello,
Currently we're having the following solution:
1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields);
2. Values for text fields are new in every request;
3. Positions for text fields are configured with PDF form fields;
4.
Forum topic
OneSpan Sign
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was. Here is the call:
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Forum topic
OneSpan Sign
How can i change date format in Evidence summary?
Current Date Apparing as 2019‑Nov‑18 12:15:42 GMT
Required - 18-Nov-2019 12:15:42 GST
Thanks in advance!
Forum topic
OneSpan Sign
How to exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection?
Below REST command get executed -
Forum topic
OneSpan Sign
We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]).