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832 results matched your search criteria
How to show multiple documents of package together at a time in signing ceremony
Forum topic
OneSpan Sign
Hi, I want to show 2 documents of my package together at a time during signing ceremony. Typically, I see that as soon as one document's signing ceremony completes, another document arrives.
How to add a login in member
Forum topic
OneSpan Sign
Hi, I have two login with two different email id. I want second email id as a member in my first email login. It is not allowing and saying this email has already an account, I am sending invitation from my first login account to make second email as Member. Thanks
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Adding additional fields to the evidence summary PDF
Forum topic
OneSpan Sign
Hi, I am wanting to add some extra fields to the evidence summary PDF that can be viewed after a signing session is complete.
is this a bug?
Forum topic
OneSpan Sign
I'm using .Net SDK. I create token: string sessionTokenString = eslClient.AuthenticationTokenService.CreateSenderAuthenticationToken(id); and then
senderAuthenticationTokens call returns error code 415 Unsupported Media Type
Forum topic
OneSpan Sign
I can't seem to get the senderAuthenticationToken. I'm receiving a 415 error code, Unsupported Media Type.
Receiving Error "Number of uploaded files does not match number of documents specified in package."
Forum topic
OneSpan Sign
I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this error message.  I have even tried to use the exact configu
Switching from Sandbox to Production OneSpan Account - Laserfiche Cloud Integration
Forum topic
OneSpan Sign
Hello!
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
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