OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Creating a package that is available for signing without sending notifications
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Need information for sender account delete and update API call
Forum topic
OneSpan Sign
We are unable to find delete and update related API method call for sender account in eSignLive documentation. We have refereed this page of documentation: http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_account#get_accoun Please also provide information how we can suspend sender account
how to start signing ceremony for people review the package
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony. 
Does anyone disable any auditing in MS Dynamics for OneSpan?
Forum topic
OneSpan Sign
I would like to know if anyone has or disables any of the auditing that OneSpan enables in MS Dynamics.   I would also like to know if there are any repercussions with disabling auditing for OneSpan in MS Dynamics.
ERROR: The email is already in use for this package
Forum topic
OneSpan Sign
Guys, While trying to send a package, I got this error. "error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical Info -"  
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
GetGetSigningStatus REST and SDK giving different outputs for same input
Forum topic
OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST   In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output.
Invalid email for role Signer1 at row 1 - 20 - uploaded a bulk file
Forum topic
OneSpan Sign
Hi,  I'm getting an error for invalid email  when I uploaded a bulk file.  I checked the emails and they are correct.  Can you help me with this? 
SDK code for creating Notary transactions and adding Notary related fields.
Forum topic
OneSpan Sign
Hi Team, Could you please help us in getting the .NET SDK code to create a Notary enabled transaction and adding the associated fields like Notary seal, Notary expiry and other Notary-related fields. This request is from Otis-Elevator. Let me know if you have any questions. Thanks.
Make attachments uploaded by first signer visible for the second signer
Forum topic
OneSpan Sign
Looks like if the first signer uploads required attachments they are not shown to the second signer... But in our logic the second signer makes decision based on uploaded attachment...