Community and customer portal
  • OneSpan.com
  • Documentation portal
  • TrustCenter
  • Customer support
Community and customer portal
Toggle navigation
  • Get started
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

383 results matched your search criteria
Signer Email Notifications
Forum topic
OneSpan Sign
Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an iframe to begin the signing ceremony.
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
eSignLive Sandbox Continue button not showing
Forum topic
OneSpan Sign
Hi Duo, From last two days we are facing issue while first signer complete the signing.
java.util.concurrent.TimeoutException
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
handOver url redirect to parent frame
Forum topic
OneSpan Sign
We have an application that opens an overlay that contains the iframe for esigning (this is all happens in React SPA app). From what I can tell the handOver url will only redirect within the iframe containing esign.
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w
predefined=sent vs query=sent
Forum topic
OneSpan Sign
Using the packages endpoint to search for SENT packages using the below request call as per the Sandbox API.
Adding a custom attribute to the payload from the OneSpan callback
Forum topic
OneSpan Sign
Is it possible for me add a custom attribute to the payload we receive during the callback even notification? I have multiple applications using event notifications, so I'd like a custom attribute to indicate which application the even notification should be forwarded too.
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.