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2879 results matched your search criteria
Incorrect count of results when querying packages
Forum topic
OneSpan Sign
I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder.  Here's query
Bulk Send via API -> Unsupported Media Type
Forum topic
OneSpan Sign
Hi Duo, I keep getting Unsupported Media type error below: {"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"} POST {{TheHost}}/api/packages/CsilES9ZX4XpSucsL-s7t3bFQp8=/bulk_send Content-Type text/csv
Delete sender account via sender UI
Forum topic
OneSpan Sign
Hi, our client tried to delete account in the Owner account via Sender UI, after he clicked 'x' (delete) button, nothing happened in the GUI, but we found there is error in the log, any idea?  
Retrieving List of Transactions
Forum topic
OneSpan Sign
Hi Team, I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing. Unfortunately, I don't see the transactions which are sent by others with the below code,
Error calling GetSigningUrl()
Forum topic
OneSpan Sign
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
Error in EslClient.EventNotificationService.Register
Forum topic
OneSpan Sign
When calling the following register function : EslClient eslClient = new EslClient(apikey, apiUrl); eslClient.EventNotificationService.Register( EventNotificationConfigBuilder.NewEventNotificationConfig(callBackUrl) .ForEvent(NotificationEvent.SIGNER_COMPLETE).F
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Sender - signature
Forum topic
OneSpan Sign
Hi I am unable to add the senders signature image, when creating the sender.
Status Codes in OpenApi schema should not be like 1XX, 2XX, 3XX, 4XX, 5XX
Forum topic
OneSpan Cloud Authentication
The current OpenAPI schema https://community.onespan.com/sites/default/files/interactive_api_references/tid-api_13022020_0.json contains the following status codes for resp
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